Returns & Exchanges

At LIVE2LIVE, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All garments must be in their original condition, unworn and with tags attached, to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

4

Quality Check & Refund

Once our warehouse team inspects your return, we will process your refund or ship your replacement item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing